Category Archives: Project Management

Is it still correct to call it CRM??

I’m once again in the final stages of implementing and integrating a CRM system, this one being SalesForce.  These systems have come a long way over the years and labeling them as CRM [Customer Relationship Management] is about as sensible … Continue reading

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Posted in Business Process, Marketing, Project Management, Sales Management, Tools, Transformation | Leave a comment

Need for Communications in Managing Project

I’m reading “Managing the Gray Areas” by Jerry Manas right now.  Jerry makes a number of excellent points throughout [I'm about 1/2 way through].  I found his observations about natural  communication gaps in managing projects, particularly as it relates to … Continue reading

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Posted in Books, Project Management | Leave a comment

Blogs Clean Up Project Management Mess

There is an interesting article in CIO Mag this week titled :Blogs Clean Up Project Management Messes”. Here is a quote from the article: Roman’s embrace of blogs shows that he understands an ugly secret that IT departments all over … Continue reading

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Posted in Business Process, Project Management, Transformation | 1 Comment

Change

Everyone likes to talk about change, particularly changes in government and business. As one who is involved in introducing change in companies, I find this interesting because when you get right down to it people for the most part tend … Continue reading

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The Hawthorne Effect

This month’s Better Software Magazine has an interesting article about the Hawthorne Effect and how it relates to Agile Software Development methodologies. The Hawthorne Effect was termed some 80 years ago following a number of experiments conducted by Western Electric … Continue reading

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Posted in Business Process, Project Management, Transformation | Leave a comment